Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Prime Studios LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number, business address)
• Company name and job title
• Project requirements and specifications
• Payment and billing information
• Communications with our team

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and geographic location
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referring website and search terms

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, remember preferences, and improve our services.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and deliver our synthetic data generation services
• Process payments and maintain business records
• Communicate with you about projects, services, and updates
• Improve our website and services
• Comply with legal obligations and resolve disputes
• Protect our rights and prevent fraud
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may engage trusted third-party service providers to assist with business operations, such as payment processing, website hosting, and analytics. These providers are bound by confidentiality agreements and may only use your information to provide services to us.

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Business records may be retained for up to seven (7) years as required by applicable law.

7. Your Privacy Rights

7.1 California Residents (CCPA Rights)

If you are a California resident, you have the following rights:

• Right to Know: Request information about the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of your personal information (subject to certain exceptions)
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

7.2 General Rights

All users have the right to:

• Access and update your personal information
• Opt-out of marketing communications
• Request corrections to inaccurate information

To exercise these rights, please contact us at legal@primestudios.net.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. International Data Transfers

Your information may be processed and stored in the United States or other countries where our service providers operate. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

11. Do Not Track Signals

Our website does not currently respond to "Do Not Track" signals from browsers. However, you can manage cookies and tracking preferences through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website and indicate the effective date of the changes.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Prime Studios LLC
26632 Towne Centre Dr Ste 300
Foothill Ranch, CA 92610
Email: legal@primestudios.net
Phone: +1 (775) 339-3014

Last updated: January 1, 2025